Refund Eligibility
At NUVEXORIA, we want you to be completely satisfied with your purchase. If you are not satisfied, you can request a refund under the following conditions:
- The request is made within 30 days of purchase.
- The product remains unused and in its original packaging.
- You have proof of purchase, such as a receipt or order number.
Non-refundable Items
Please note that the following items are non-refundable:
- Gift cards or vouchers.
- Items marked as final sale.
- Downloadable software or digital products that have been accessed.
Refund Process
To request a refund, please follow these steps:
- Contact our customer service team at [email protected] to begin the process.
- Provide your order number and reason for the refund request.
- Return the item to us using the instructions provided by our team.
Processing Time
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
Contact Us
If you have any questions about our refund policy, please contact us at [email protected] or call us at (555) 123-4567.